Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
What types of payment options are available?
We accept all major credit cards and cash.
Are there payment plans available for my pet’s care?
Payments are due at the time of services. Let us know if you have further questions about options like Care Credit.
Will I be provided with an estimate of costs?
Estimates can be generated at any time for any of the services we offer.
Should I call ahead to book an appointment?
We have varying avalibility. We are typically booked one to two weeks out for general appointnemtns.
What is your appointment cancellation policy?
We ask for 24 hours notice when canceling or rescheduling appointments.
What types of animals do you treat?
We regularly treat dog, cats, pocket pets, and limited large animal.
Do you offer behavioral and nutrition consultation services?
Behavioral and nutritional health are both very important to us. These are topics we touch on with the majority of our patients.
Where can I purchase my pet’s prescription and food?
We have a limited stock of foods and medications on board. Due to this we have a full service online store and pharmacy where you can find all of your pets essentials.
What are the fees associated with an emergency visit?
There may be additional fees that apply to emergencies. Emergency visits are difficult since we travel; we may not be in the area to provide those services at any given time. Thank you for understanding.